Politique de confidentialité

Last updated: October 2, 2026

MIAWOU operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). MIAWOU is a Shopify-powered store, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or carry out any other transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in this Privacy Policy. Texte collé

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or rendered non-identifiable so that it cannot identify you or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from such information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

• Contact information, including your name, address, billing address, shipping address, phone number and email address.
• Financial information, including credit card numbers, debit card numbers, bank account information, payment card information, transaction details, payment method, payment confirmation and other payment details.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
• Communications with us, including information you provide in your communications with customer service.
• Device information, including information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you access or interact with them. Texte collé

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
• From our service providers, including when we engage them to implement certain technologies and when they collect or process personal information on our behalf;
• From our partners or other third parties. Texte collé

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Providing, Adapting and Improving the Services

We use your personal information to provide the Services, including to fulfill our contract with you, process payments, process orders, remember your preferences and items of interest, send account-related notifications, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipments, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as by recommending products related to your purchases. This may include using your personal information to make the Services more relevant and improve them.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or postal mail, and showing you online advertisements relating to products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate or respond to fraudulent, illegal, dangerous or malicious activity, protect public safety and secure our services.

If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password or other access credentials with anyone.

Communicating With You

We use your personal information to provide customer service, respond to your requests, provide effective services and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement or government authorities, investigate or participate in civil discovery proceedings, potential or ongoing litigation or other legal proceedings, enforce our terms or policies, or investigate potential violations thereof. Texte collé

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, service providers and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer service, cloud storage, processing and shipping.
• With business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.
• When you instruct us, submit a request or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or more generally within our group of companies.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service or policies, or to protect or defend the Services, our rights and the rights of our users or third parties. Texte collé

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country where you reside, in order to provide and improve the Services.

Shopify may also use certain personal information collected from your interactions with our store, other merchants and Shopify to provide enhanced features.

For more information about Shopify's use of your personal information and your rights, please refer to Shopify's Consumer Privacy Policy. Texte collé

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of these websites, including the accuracy, completeness or reliability of information found on them.

The inclusion of these links does not itself imply endorsement of the content of these platforms or their owners or operators, unless otherwise stated on the Services. Texte collé

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction.

If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware that we “sell” or “share” personal information, as those terms are defined under applicable laws, concerning individuals under the age of 16. Texte collé

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.”

The length of time we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide you with the Services, comply with legal obligations, resolve disputes or enforce applicable contracts or policies. Texte collé

Your Rights and Choices

Depending on your place of residence, you may have some or all of the following rights regarding your personal information:

• Right of access / right to information
• Right to deletion
• Right to correction
• Right to data portability
• Right to opt out of the sale or sharing of personal information for targeted advertising
• Communication preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our emails. Texte collé

UK and European Economic Area Residents

If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided by local law, you may have additional rights, including:

• Right to object to or restrict processing
• Right to withdraw consent

When we rely on your consent to process your personal information, you have the right to withdraw that consent. Texte collé

Exercising Your Rights

You may exercise these rights through the relevant options available through the Services or by contacting us using the contact information provided below.

For more information about how Shopify uses personal information and the rights you may have, including rights relating to data processed by Shopify, please visit Shopify's privacy portal. Texte collé

Complaints

If you wish to make a complaint about our handling of your personal information, please contact us using the contact details provided below.

Depending on your place of residence, you may have the right to challenge our decision by contacting us or by filing a complaint with the relevant data protection authority in your region. Texte collé

International Transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or, where applicable, an equivalent agreement issued by the competent UK authority, unless the transfer is made to a country recognized as providing an adequate level of protection. Texte collé

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law. Texte collé

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by email at miawou.com@gmail.com